Ans: You do! Once the final 40% milestone payment is cleared, complete ownership, intellectual property rights, and all source code files are fully transferred to your business. Yai2u Technologies retains ownership rights only until the final invoice is paid in full.
Ans: Absolutely. Every project comes with a 30-day complimentary bug-support period starting from the date of final delivery. This covers fixing system glitches related to the original scope. After 30 days, we offer flexible on-demand hourly support or monthly dedicated maintenance retainers to keep your software secure and updated.
Ans: Any features requested outside the initial Scope of Work (SOW) agreed upon during onboarding will be handled via a formal Change Request. We will analyze the requirements, provide an additional cost estimate, and update the project timeline accordingly before proceeding with the new changes.
Ans: Yes, Yai2u Technologies is a US-based software company. We combine localized, US-aligned project management and accountability with an elite global engineering team to deliver high-quality, secure, and cost-effective software solutions.
Ans: We follow a transparent 30-30-40 milestone payment policy:
30% Advance: Paid at the start to initiate the project and lock in development resources.
30% Mid-way: Paid upon 50% project completion, right after we showcase the first functional demo or prototype.
40% Final: Paid upon 100% completion and testing, prior to the final handover of source code and deployment.